Change the way you communicate with your customers
Map several numbers at the backend of your virtual phone number. Connect calls to multiple agents to resolve call queries and help your organization to be responsive. Distribute your business calls to various agents as per the callers’ requirement. Set a distinct extension number for your agents attending calls to connect your customers to the concerned agent directly.
Display a virtual number in all your campaigns to track and analyze which marketing channel worked best for you. Measure the success of your campaigns by viewing the call responses of your subscribers. Understand the ROI of all your campaigns by analysing the monthly and weekly reports of your call volume.
Key product features
Get a single business number for your business and track all the calls on that number and get a detailed analysis of your business call volume.
Direct customer calls to multiple agents at a single point in time. Handle responses extraordinarily by not missing any potential business opportunity.
Get call reports of the potential leads calling in response to a marketing campaign. Analyse those call responses across all the regions for better marketing strategies.
Record calls for training and quality purpose. Listen to calls and understand client requirement for better service delivery.
Store the data of your callers, whenever they call. Use it to reach back to them to earn more business.
Manage your calls real time and view the ongoing calls on your panel. Create and save notes of customer interaction and refer to them for future conversation.
Scale as your business needs
All your business phone numbers can be mapped at the backend of your virtual number. So, whenever a customer calls on that number, the call is forwarded to any of your business phone numbers mapped at the backend depending on the requirement. As your business grows, you can add phone numbers at the backend of a virtual number.